Drop-off and Pick-up PROTOCOLS
UpdateD January 15th, 2023
We are so thankful for the support of our wonderful clients during the pandemic and appreciate your patience and loyalty.
We were forced to offer drop-offs and pick-ups at our rear entrance to allow for client safety to allow for proper social distancing during the pandemic. Unfortunately, many of our daycare dogs are now unable to transition back to having our front door opened. For the comfort and safety of all of the dogs in our care, we will continue with using the rear entrance exclusively for pick-ups and drop-offs until further notice.
Below are our drop-off and pick-up protocols to review. Please be courteous of our staff and our time. We receive and send home *many* dogs in a day!
Go Play!’s Drop-off and Pick-up Procedures - 2023
Please use the REAR ENTRANCE ONLY for drop-offs and pick-ups.
We understand the inconvenience of not being able to access our front door for drop-off and pick-ups throughout the day as we offered pre-pandemic. However, this decision was made with the safety and well-being of our daycare dogs in mind. We feel this is the best option to keep our daycare pack and grooming dogs relaxed and happy and appreciate your cooperation!
We were forced to offer drop-offs and pick-ups at our rear entrance to allow for client safety to allow for proper social distancing during the pandemic. Unfortunately, many of our daycare dogs are now unable to transition back to having our front door opened. For the comfort and safety of all of the dogs in our care, we will continue with using the rear entrance exclusively for pick-ups and drop-offs until further notice.
Below are our drop-off and pick-up protocols to review. Please be courteous of our staff and our time. We receive and send home *many* dogs in a day!
Go Play!’s Drop-off and Pick-up Procedures - 2023
Please use the REAR ENTRANCE ONLY for drop-offs and pick-ups.
- Once you arrive to drop-off, offer your dog the opportunity to have a quick potty break. We are experiencing dogs having accidents inside immediately upon arrival due to the excitement of the car ride and daycare.
- Text 781-325-6088 WHEN you have your dog at the back door. Please do not text if you haven’t given your dog the opportunity to potty, haven’t parked yet, are still sitting in your car across the parking lot, or are not even here yet. 😊
- Once we receive a text, we will be out as quickly as possible for your dog. Our goal is to get them inside ASAP!
- When you arrive to pick-up, text 781-325-6088 WHEN you are at the back door and ready to receive your dog.
- During nice weather, we often have our back door open for ventilation with the screen door closed for safety. If you are here to drop-off or pick-up at the back door, please text as usual rather than knock at / speak into the screen door. Calling into the back door startles the dogs and causes barking, something we try to keep at a minimum!
- We will be closed Monday - Friday between the hours of 12pm - 1pm for staff lunch breaks. We will not be responding to phone calls or texts during this time.
We understand the inconvenience of not being able to access our front door for drop-off and pick-ups throughout the day as we offered pre-pandemic. However, this decision was made with the safety and well-being of our daycare dogs in mind. We feel this is the best option to keep our daycare pack and grooming dogs relaxed and happy and appreciate your cooperation!